Your AI sales agent
Turn conversations into sales.
Cloza talks to your customers, understands what they need, recommends the right products, and helps turn conversations into purchases, 24/7.
- Works with your Instagram professional account and Facebook Page
- 3-day free trial · No card required
Best product match
Aero Run 44
₦89,500
Lightweight · In stock
Recommendation sent- Intent
- Ready to buy
- Requirements
- 44 · under ₦100k
- Catalogue
- 2 matches
The problem
Your DMs are your shop. Too many go unanswered.
"How much is this?" "Do you have size 44?" "How much is delivery to Lekki?" The same questions, all day, every day. Reply late and the customer has already bought elsewhere. Hire more people and your costs grow with every message.
More conversations should mean more sales, not more staff.
Slow replies lose sales
Customers expect an answer in minutes, not hours.
Shoppers don't keep office hours
Many DMs arrive late at night and at weekends.
The same questions, again and again
Price, size, stock and delivery, dozens of times a day.
See it reply
Your customers are already talking. Cloza helps you close the sale.
Watch how Cloza turns a customer question into the right recommendation from the shop's catalogue.
What Cloza understood
- Need
- Gift, long-lasting
- Budget
- Under ₦60k
- Size
- 50ml
- Location
- Ikeja
Oud Noir
₦52,000
Recommended match
Amber Rose
₦68,000
Over budget
Question understood → catalogue checked → best fit recommended
How it works
From question to recommendation in seconds.
More than a chatbot. Your sales agent, trained on your catalogue.
- 1
The customer asks.
A customer sends a DM in their own words.
"Do you have this in white, size 44, under ₦100,000?"
- 2
Cloza understands.
It picks out the product, size, colour, budget and occasion from everyday language.
- 3
Cloza recommends.
It suggests the right items from your catalogue, with price and stock, and answers every follow-up question.
Always-on sales
Your sales team shouldn't have to be online 24/7.
Customers don't only shop during business hours. Cloza replies to customers day and night, so your team can focus on running the business.
2:07 AM
"Is the green one available in 44?"
Size 44 is available. Here's the product and price.
Cloza is available
Saturday
"Which option works for a ₦75k budget?"
I found two products within your budget.
Cloza is available
Your policies
"Is this original? Can I pay on delivery?"
Answered from the policies you set.
Cloza is available
Right now
"Can I speak with someone?"
This conversation is ready for your team.
Handed to your team
Handles many conversations at once, without hiring more staff.
Your team focuses on the business. Cloza focuses on the conversations.
You stay in control
Your shop, your rules.
Cloza is trained on your business. It follows your rules, and you can step in at any moment.
Uses your information
Prices, stock, delivery fees and returns come from what you set. Cloza answers from what you set, and hands over when it isn't sure.
Sounds like you
Choose a tone: friendly, formal or Lagos-casual.
You see everything
Every conversation, live, in one inbox.
Take over anytime
One tap and the chat is yours. Cloza also steps back when a customer asks for a person or a question is outside what it knows.
Sales intelligence
Know what your customers want.
Every conversation shows what people are looking for and where sales slip away. Your Cloza dashboard brings it together, using your own private business data.
Commerce signals · In your Cloza dashboard
01
Conversations
Track volume
02
Response time
See how fast customers hear back
03
Top products
See what's in demand
04
Unanswered demand
Find products customers want that you don't stock
Product interest trends
Don't just count conversations. See the demand behind them.
Built for local commerce
Built for the way Nigeria sells.
Starting with the realities of commerce in Nigeria, where the sale happens in the DM.
Prices in naira
"Anything under ₦100k?"
Matches products to the budget customers give.
Delivery by area
"How much is delivery to Lekki?"
Quotes your delivery fees for each area.
Authenticity
"Is this original?"
Shares the authenticity details you provide.
Get started
Live in an afternoon.
No technical skills needed. Set it up once and Cloza starts replying.
- 1
Connect your accounts.
Link your Instagram professional account and Facebook Page in a few clicks.
- 2
Add your products.
Fill in our simple spreadsheet template, or add products one by one with a photo and price.
- 3
Set your rules.
Add delivery areas and fees, payment options, returns and the tone you want.
- 4
Choose when your team takes over.
Decide which conversations Cloza hands to a person.
See Cloza reply to your own customers before you pay.
FAQ
Questions merchants ask us.
Every conversation is a potential sale.
Let your sales agent handle the conversations while you grow the business.
3-day free trial · No card required.